Return & exchanges

We value our customers and offer a comprehensive Return policy for our Customers.

We offer a 30-day 100% return on  wrong items 

-Custom made kilts are non-refundable due to them being manufactured on demand

-Damaged and worn kilts are non-refundable

-In order to return your item you must email us at support@theutilitykilt.com

-The email must contain the order number and your name if this is not provided will not give a refund

-Once your refund request is processed, your refund will be processed within the next 7-10 days

-We will compensate you with the cost of the item and the shipping cost

Buyers must return goods within a 30-day limit

It is the buyer's responsibility to ensure that the goods are in good conditions, if not we will not be responsible to provide you with a refund

To exchange an item, we must receive the item first in order for us to send the new item

If items are damaged when received please contact us and we will either resend your item or provide you with a refund

Return Address

If you would like to return an item for a refund, please send it back to us at the following address, including the following information:

  • Your order number
  • Why the item is being returned
  • If the item is faulty in any way

 

USA Customers

UK & European Customers

The Utility Kilt Ltd

17 rodio court 
sayerville, New Jersey 08872
USA
Phone + 1 609 7103749

The Utility Kilt Ltd

53 Lynwood road 
Blackburn, Lancs, BB2 6HP
United Kingdom
Phone: 44-7877080776