Terms And Conditions

At Utility Kilt, In order for us to deliver your goods, we must receive full payments for the item and the delivery. Once the payment is received, a confirmation email will be sent to your email and your order will be dispatched. We ensure your emails and personal information is not disclosed to any third parties. 

Delivery

  • Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
  • If for any circumstances the shipping company holds your parcel due to non-contact from customers we shall not be liable if your parcel returns to us damaged, we will not compensate or resend your order.
  • Refunds are based on the condition of your item.
  • Customers have the right to cancel their order at any time before the item is dispatched for delivery.
  • Customers must notify the Utility Kilt in writing If you receive your order but it does not meet your expectations then you will have to send the item at your own risk and cost.

Fraud Prevention

information provided by customers may be used to conduct appropriate anti-fraud checks. Your personal information may be disclosed to a credit reference or Fraud agency which may keep your information. 

Complaints Procedure

If for any reason you would like to complain please contact at  support@theutilitykilt.com.